{"id":32985,"date":"2022-02-15T11:45:21","date_gmt":"2022-02-15T10:45:21","guid":{"rendered":"https:\/\/wowww.at\/faq\/"},"modified":"2026-06-10T10:35:50","modified_gmt":"2026-06-10T08:35:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/wowww.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32985\" class=\"elementor elementor-32985 elementor-23240\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f92174b elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f92174b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2364cb77\" data-id=\"2364cb77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f461549 elementor-widget elementor-widget-heading\" data-id=\"5f461549\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions and answers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68e27dd elementor-widget elementor-widget-text-editor\" data-id=\"68e27dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>What you need to know about WOWWW! and frequently asked questions.<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6eee17dc\" data-id=\"6eee17dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-265287ce elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-lottie\" data-id=\"265287ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;source_json&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/wowww.at\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/wowww-faq-1.json&quot;,&quot;id&quot;:23279,&quot;size&quot;:&quot;&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;source&quot;:&quot;media_file&quot;,&quot;caption_source&quot;:&quot;none&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40199b95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40199b95\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-324d1da7\" data-id=\"324d1da7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5324c3d8 elementor-widget elementor-widget-accordion\" data-id=\"5324c3d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I buy WOWWW <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1391\"><p>In the <a href=\"\/shop\/\">online store<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is WOWWW! ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1392\"><p>With WOWWW you can make cheap domestic and international calls! Under <a href=\"https:\/\/wowww.at\/en\/products-tariffs\/\">Products &amp; Rates<\/a> you will find all important information about our Rates. <a href=\"https:\/\/wowww.at\/en\/free-sim-card-at-wowww\/\">Here<\/a> you can order your free WOWWW Request sim card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long is my credit valid?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1393\"><p><strong>Validity of the credit<\/strong><br \/>You have 12 months per recharge to use the entire credit. The validity period starts again from the beginning after each recharge. Further information can also be found in our<a href=\"https:\/\/wowww.at\/en\/general-terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\"> GTC under point 4<\/a>.<\/p><p>Note: If no recharge is made within 12 months, the number will be deactivated. The remaining credit can be reclaimed within 6 months after the blocking by proving the legitimacy of the application (SIM card, PUK code). Please refer to our <a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2026\/06\/wowww_Entgeltuebersicht_10062026_final.pdf\" target=\"_blank\" rel=\"noopener\">fee overview<\/a> for the processing fee for this.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1394\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1394\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">WOWWW! Activate SIM card<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1394\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1394\"><ul><li>Insert SIM card into an unlocked cell phone, smartphone or tablet<\/li><li>Switch on device<\/li><li>Enter PIN code<\/li><li>Your device is now ready for operation.<\/li><\/ul><p>If you want to use your starting credit, you must <a href=\"https:\/\/wowww.at\/en\/registration\/\">register<\/a> your <a href=\"https:\/\/wowww.at\/en\/registration\/\">SIM card<\/a> or complete an application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1395\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1395\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I take my phone number with me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1395\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1395\"><div id=\"fx-main\"><p>\u00a0<\/p><div class=\"fx-sheet clearfix\"><header class=\"fx-header\"><div class=\"fx-shapes\"><p><strong>From now on, you can use your existing mobile phone number to make calls with WOWWW!<\/strong><\/p><p>And this is how it works:<\/p><p>1. Get a WOWWW! Starter package. You will receive a WOWWW! SIM card with a WOWWW! phone number, your previous phone number will then be transferred to this number.<\/p><p>Contact your previous network operator Have a &#8220;Number Portability Information&#8221; (N\u00dcVI) issued at a service point (store or retail partner) of your mobile network provider. Please note that your previous provider may charge a fee for this, which you can find in the respective terms and conditions of charges.<\/p><p>3. Fill in the porting application Fill in the WOWWW! porting application, which you can <a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/WOWWW-Portierungsantrag.pdf\" target=\"_blank\" rel=\"noopener\">download here as a PDF.<\/a><\/p><p>4. Send the application to WOWWW! Together with sheet 2 (confirmation) of the &#8220;Information on number porting&#8221; by mail &#8211; postage paid by recipient (if &#8220;porting&#8221; is clearly visible on the envelope) &#8211; to: WOWWW!, P.O. Box 619, 1010 Vienna.<\/p><p>5. Phone number successfully transferred to WOWWW! WOWWW! will automatically inform you by SMS as soon as your phone number is transferred and you can make cheap domestic and international calls!<\/p><p><em>Important note: Please note that the number porting does not automatically terminate your contractual relationship with your existing mobile provider! You must therefore cancel this contract separately.<\/em><\/p><p>Download porting request.<br \/>The WOWWW! You can<a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/WOWWW-Portierungsantrag.pdf\" target=\"_blank\" rel=\"noopener\"> download<\/a> the porting application<a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/WOWWW-Portierungsantrag.pdf\" target=\"_blank\" rel=\"noopener\"> as a PDF here<\/a>.<\/p><\/div><\/header><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1396\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1396\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I check my current account balance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1396\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1396\"><p>You can use your phone number and customer password (in the letter accompanying your WOWWW! SIM card) to view your account balance, last calls and last recharge on our site in the account manager. In the account manager, you can also top up your balance using a recharge voucher. The use of the account manager is free of charge.<\/p><p>NEW by SMS:<\/p><p>From now on you are always in control of your free units\/free SMS\/minutes or MB! Simply send an SMS with the content: &#8220;info pakete&#8221; to the number 810820. Shortly after, you will receive an information informing you about remaining SMS, minutes or MB in your package\/rate.<\/p><p>The reply SMS with the information about your current status of units will not be debited from the free quota, but to your WOWWW! SMS tariff, charged outside the package units! If you receive an error message, e.g. because the wrong text was sent, the reply SMS will not be charged!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1397\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1397\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I top up my credit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1397\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1397\"><p>You can top up the credit in the account manager on our site. Or simply call 810820 from your cell phone and follow the voice prompts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1398\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1398\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I use my WOWWW! SIM card?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1398\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1398\"><p>1. Place the WOWWW! SIM card into your unlocked phone according to the user manual.<\/p><p>2. Turn on your cell phone.<\/p><p>3. Please type the PIN code located in the cover letter under the card using the keypad. Confirm with the # key<\/p><p>Your cell phone is now ready for use. Your starting credit is already loaded.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1399\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1399\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SIM settings in the account manager<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1399\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1399\"><p>In the account manager you have the possibility to manage your SIM settings yourself. By simply switching it on and off, you can adjust roaming (telephony, SMS, data (EU and outside EU), international telephony, value-added services and other settings to your preferences at any time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-13910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I get a WOWWW! SIM card?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-13910\"><p>WOWWW! STARTER PACK is available in every tobacconist and call store.<\/p><p>From now on you can use the WOWWW! Order Starter Set including phone number and \u20ac 1 calling credit also online.<br \/>Please fill out the following form and we will send you the free starter package.<\/p><p><a href=\"https:\/\/wowww.at\/en\/free-sim-card-at-wowww\/\">CLICK HERE AND ORDER A FREE STARTER PACK!<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13911\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-13911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I have my WOWWW! Forgotten customer password<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-13911\"><p>A new WOWWW! You can easily request customer password here. Click the &#8220;Forgot password&#8221; link in the account manager, your new WOWWW! Customer password will be sent to you via SMS.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13912\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-13912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I entered the wrong PIN three times, what now?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-13912\"><p>Your cell phone is now protected by the PUK code, to unlock it simply enter the PUK code given on the SIM letter.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13913\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-13913\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I find the PIN and PUK?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13913\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-13913\"><p>You can find the PIN and PUK code on the SIM letter enclosed in the starter set, please keep this data carefully.<\/p><p>If you can no longer find the SIM letter, send us a written request asking for the PIN to your phone number. Please attach the signed application together with a photo ID and the completed <a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/WOWWW-PUK-Code-Formular.pdf\">PUK code form<\/a> to an e-mail and send it to us at <span id=\"cloak7aeb833248144c190b6f1d6bb4e3a5ae\"><br \/><a href=\"mailto:service@wowww.at\">service@wowww.at<\/a><br \/><\/span>. You will then receive the information about your PIN or PUK code immediately by e-mail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13914\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-13914\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I receive and send data or faxes via WOWWW!<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13914\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-13914\"><p>No! You cannot currently send or receive data or faxes with WOWWW! For WOWWW! GPRS Internet access (not WAP) is also available to customers. To use the service, you need a cell phone with a browser. The data access point VPN is &#8220;web.yesss.at&#8221; More detailed information about the setting can be found in the operating instructions of your cell phone. The rate for use in Austria is 9 cents per 32 KB.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13915\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-13915\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How good is the network coverage of WOWWW!<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13915\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-13915\"><h4><span style=\"color: #c6080e;\">Check network coverage at my address<\/span><\/h4><p>WOWWW! uses the existing network of Yesss! with a network coverage of 98% of the population.<\/p><p><a class=\"wf_file\" href=\"\/wp-content\/uploads\/2021\/12\/wowww_Informationen_ueber_mobile_Internetzugangsdienste.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"wf_file_text\">Information about mobile internet access services.pdf<\/span><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13916\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-13916\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Important phone numbers<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13916\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-13916\"><p><b>Customer service numbers:<\/b><br \/>810 880 from the WOWWW! Network 0681 810 880 from all other networks.<\/p><p><b>The WOWWW! Roaming hotline:<br \/><\/b>+43 681 810 9283<br \/>This hotline is available to answer all your roaming questions.<br \/>With your WOWWW! cell phone, this number can be reached free of charge from abroad. In Austria, you pay the \u00d6sterreichtarif 5 cents per minute.<\/p><p><b>Distribution:<\/b><br \/>ICC Calling Cards GmbH <br \/>Herzog-Odilo-Stra\u00dfe 101<br \/>5310 Mondsee <br \/>Austria<\/p><p><span id=\"cloakb36816942833591e8aa62a9ea280a266\"><a href=\"mailto:office@callcard.at\">office@callcard.at<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13917\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-13917\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Legal information according to AstG<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13917\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-13917\"><p>Competent conciliation body: Conciliation body of RTR GmbH pursuant to \u00a7122 TKG<br \/><a href=\"http:\/\/www.rtr.at\/\" target=\"_blank\" rel=\"noopener\">www.rtr.at<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13918\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-13918\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Internet abroad<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13918\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-13918\"><h4>From 01.07.2014 WOWWW! also offers you the possibility to surf abroad.<\/h4><p>In selected countries you can also use your WOWWW! SIM card make phone calls. Below you will find an overview of the available countries and rates. Our offer is constantly expanding!<\/p><h3>EU roaming voice package<\/h3><table class=\"tariftable b400\" style=\"height: 315px;\" border=\"0\" width=\"237\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td bgcolor=\"#cd0319\">\u00a0<\/td><td bgcolor=\"#cd0319\"><span style=\"color: #ffffff;\"><strong>active roaming<\/strong><\/span><\/td><\/tr><tr><td>Zone EU<\/td><td>0,288<\/td><\/tr><tr><td>zone 1<\/td><td>0,720<\/td><\/tr><tr><td>Zone 2<\/td><td>1,080<\/td><\/tr><tr><td>Zone 3<\/td><td>1,440<\/td><\/tr><tr><td>Zone 4<\/td><td>2,200<\/td><\/tr><tr><td>Zone 5<\/td><td>3,600<\/td><\/tr><\/tbody><\/table><p>The indicated charges apply to calls to Austria and within the zone. For calls between two zones, the higher charge applies.<\/p><p><strong>Zone EU<\/strong>: Belgium, Bulgaria, Germany, France, Greece, Great Britain, Ireland, Italy, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovak Republic, Slovenia, Spain, Czech Republic, Hungary, Liechtenstein, Iceland, Ukraine, Croatia<br \/><strong>Zone 1:<\/strong> &#8211;<br \/><strong>Zone 2:<\/strong> Switzerland<br \/><strong>Zone 3:<\/strong> Bosnia and Herzegovina, Turkey, USA<br \/><strong>Zone 4:<\/strong> Australia, Israel, Thailand, Belarus<br \/><strong>Zone 5:<\/strong> Egypt, Montenegro, Russia, Tunisia<\/p><p><strong>The WOWWW! Roaming hotline<\/strong>: +43 681 810 9283 This hotline is available to answer all your roaming questions. With your WOWWW! cell phone, this number can be reached free of charge from abroad. In Austria, you pay the \u00d6sterreichtarif 5 cents per minute.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13919\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-13919\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Roaming<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13919\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-13919\"><h4>WOWWW! throughout the EU<\/h4><p><strong>As of 15.06.2017, &#8220;Roam like at Home&#8221; applies. The usual roaming charges in the EU member states including Liechtenstein, Norway and Iceland do not apply and you can use your tariff in these countries just like at home.<\/strong><\/p><p>This rule applies whether you have a contract or value card plan. The only requirement is a roaming-capable tariff.<\/p><p>If you have a domestic tariff with free units, these are also valid for voice calls and SMS throughout the EU. There is only a limit on the data volume. The available EU data volume is as of 15.06. in your wowww! app or in the account manager.<\/p><h5><a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2023\/12\/wowww-data-roamingstand-19122023.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #c6080e;\">Roaming Data (download pdf)<\/span><\/a><\/h5><h5><a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2023\/12\/wowww-voice-roamingstand-19122023.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #c6080e;\">Roaming Voice (download pdf)<\/span><\/a><\/h5><h5><a href=\"https:\/\/wowww.at\/wp-content\/uploads\/2023\/12\/wowww-volte-roamingstand-19122023.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #c6080e;\">Roaming Voltre (download pdf)<\/span><\/a><\/h5><p><strong><a class=\"wf_file\" href=\"\/wp-content\/uploads\/2021\/12\/Infoschreiben_roaming_wowww.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"wf_file_text\">Information and contract supplement on roaming within the European Union<\/span><\/a><\/strong><br \/>WOWWW! lowers roaming rates<br \/>Prepaid card voice roaming by country<br \/>Prepaid card data roaming by country<\/p><h3><span style=\"color: #c6080e;\"><strong>The WOWWW! Roaming hotline: +43 681 810 9283<\/strong><\/span><\/h3><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13920\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-13920\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Alternative roaming provider<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13920\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-13920\"><h4>Alternative Roaming Provider (ARP)<\/h4><p>As of 1.7.2014, according to the EU regulation, you have the option to use regulated mobile services within the EU (incl. Norway, Liechtenstein and Iceland) while abroad in the EU (roaming) via an alternative roaming provider.<\/p><p>This means that you can sign an additional contract with an alternative roaming provider. This is possible at any time and free of charge.<\/p><p><strong>There are two ways to do this:<\/strong><\/p><ul><li>ARP: An alternative roaming provider takes over all regulated mobile services (calling, SMS, data, and MMS) abroad in the EU.<\/li><li>LBO (Local Break Out): A local foreign provider exclusively handles data roaming in the respective country.<\/li><\/ul><p><strong>Please note:<br \/><\/strong>The contract regarding the respective roaming services then exists exclusively with the alternative provider &#8211; you have no claims against wowww! in this regard;<br \/>You will receive separate invoices from the provider for services used through an ARP or LBO provider.<br \/>Please note: For the duration of your switch, the EU free units included in your wowww! contract, roaming packages or the automatic<br \/>Cost lock for data roaming not valid;<br \/>If you are using a local provider for data services, then you will need to choose your access point (APN) and may no longer be able to use certain services. Additionally, you will need to change the dial-in node again when you return to Austria to use wowww! services again. If you have any questions about the settings, then contact the alternative provider;<br \/>You will continue to use non-regulated services (e.g. 0800 numbers, value-added services) and roaming outside the EU at the conditions according to your wowww! tariff.<\/p><p>The wowww! Service Team cannot provide you with any information regarding your alternative roaming partner. To do so, contact your chosen ARP or LBO provider directly.<\/p><p><strong>Note:<\/strong> To our knowledge, there is currently no ARP or LBO provider in the EU.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13921\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-13921\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">GPRS Internet<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13921\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-13921\"><p>The rate for Internet use in Austria via GPRS is 0.9 cents per MB.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e8e87e5 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8e87e5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6eed48f\" data-id=\"6eed48f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7aa7121 elementor-widget elementor-widget-global elementor-global-31530 elementor-global-23874 elementor-widget-heading\" data-id=\"7aa7121\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Free\n  Sim card<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a4e1ced\" data-id=\"a4e1ced\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20eba0c elementor-widget elementor-widget-global elementor-global-31528 elementor-global-23877 elementor-widget-image\" data-id=\"20eba0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"439\" height=\"409\" src=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/wowww-simkarte-illustration-1.png\" class=\"attachment-large size-large wp-image-23223\" alt=\"\" srcset=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/wowww-simkarte-illustration-1.png 439w, https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/wowww-simkarte-illustration-1-300x279.png 300w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-548e2a9\" data-id=\"548e2a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99c5a3d elementor-widget elementor-widget-global elementor-global-31526 elementor-global-23880 elementor-widget-image\" data-id=\"99c5a3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"110\" height=\"95\" src=\"https:\/\/wowww.at\/wp-content\/uploads\/2022\/02\/sim-gedreht-1.png\" class=\"attachment-large size-large wp-image-23227\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a22052 elementor-widget elementor-widget-global elementor-global-31523 elementor-global-23883 elementor-widget-text-editor\" data-id=\"2a22052\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHere you can request your free\n<strong><span style=\"color: #c6080e;\">WOWWW!<\/span><\/strong><br> sim card.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-819136f elementor-align-center elementor-tablet_extra-align-left elementor-tablet-align-center elementor-widget elementor-widget-global elementor-global-31521 elementor-global-23886 elementor-widget-button\" data-id=\"819136f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wowww.at\/en\/free-sim-card-at-wowww\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Order your SIMCARD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions and answers What you need to know about WOWWW! and frequently asked questions. Where can I buy WOWWW In the online store What is WOWWW! ? With WOWWW you can make cheap domestic and international calls! Under Products &amp; Rates you will find all important information about our Rates. Here you can order your [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-32985","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Kalleitner Vertriebs GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wowww.at\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Kalleitner Vertriebs GmbH\" \/>\n<meta property=\"og:description\" content=\"Questions and answers What you need to know about WOWWW! and frequently asked questions. 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