This is how easy it is to register your WOWWW!
As of 01.01.2019, the legal registration obligation for prepaid cards applies.
How does it work?
The reason is an amendment to the Austrian Telecommunications Act (TKG 2003).
As of 01.01.2019, according to the Telecommunications Act*, WOWWW! prepaid cards must be registered before activation. For this purpose, data of the SIM card owner** will be collected for identification purposes before activation or activation. Activation of the WOWWW! prepaid card without registration is no longer possible from this date.
All WOWWW! prepaid card customers who activated or activated their WOWWW! Wertkarte by Dec. 31, 2018, must register no later than when their balance is topped up after Sept. 01, 2019.”
- In call and cell phone stores
- In all post offices
- In selected specialized trade
- Online with the online banking account or via cell phone signature
- Everywhere they see this sign.
All WOWWW! Prepaid card customers who have requested activation or activation of their WOWWW! Prepaid card made by 31.12.2018, must register at the latest when the credit is topped up after 01.09.2019.
The SIM card does not need to be registered at the time of purchase. Registration can be performed independently of the purchase and is a prerequisite for the activation of the SIM card. If the SIM card is not activated, mobile services cannot be used.
Since we are not personally acquainted, a heightened duty of care therefore applies.
We are required to establish your identity prior to online registration. Soon you will find here a description of the available options.
Yes, you can register your prepaid SIM card online right away using your smartphone or tablet.
In principle, the activation takes place immediately after the online registration.
Please contact your service team to cancel the registration of your prepaid SIM.
Data and security
You will need an officially valid photo ID for this.
It is advisable from 1.1.2019 when buying a prepaid SIM card to take an ID to the purchase.
The registration of the prepaid SIM cards is of course subject to the standards of data protection/EU-DSGVO at WOWWW!
Yes, you can pass on a prepaid SIM card registered to you to another subscriber.
This requires a registration to the new participant, i.e. in this case a transfer.
The transfer to the new participant can be done online https://www.wowww.at/registrierung or anywhere registrations are made.
If they do not register their prepaid SIM card, no mobile services will be available to them (except emergency calls).
Yes, emergency calls are also possible from a non-registered SIM card.
Yes, any existing starting credit is only available when your prepaid SIM card is activated.
To activate the SIM card, you must register the prepaid SIM card in advance.
Registration can also be made by a person authorized in writing.
This written power of attorney must be presented, and the authorized person must provide identification and a copy of identification from the creator of the power of attorney.
The prepaid card registration is only valid for natural persons.
Prepaid SIM cards can be registered for children from the age of 7, although it is not until children reach the age of 14 that they have to accept the guidelines on the General Data Protection Regulation.
Unfortunately, roaming use is not possible.
Unfortunately, it is not possible to register a prepaid SIM card abroad.
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